At Greener Relocation, registered at Keizersgracht 520H, 1017EK, Amsterdam, KVK number 92357563, VAT number (btw-id)NL004950131B2 and accessible from https://greener.im, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that is collected and recorded by Greener Relocation and how we use it.
If you have additional questions or require further information about our Privacy Policy, do not hesitate to contact us.

Scope of This Policy
This Privacy Policy applies to our online activities and is valid for visitors to our website, recipients of our emails, and users of our services with regards to the information that they shared and/or we collect through Greener Relocation. This policy applies to our website, email communications, survey forms located on www.surveymonkey.com, LinkedIn lead generation forms, and scheduling systems including, but not limited to, Calendly.

Consent
By using our website https://greener.im and our services, you consent to:

• Collection and use of information as described in this Privacy Policy
• Use of cookies and similar tracking technologies
• Receipt of marketing communications and tracked emails
• Processing of your data as outlined in this policy

You can withdraw your consent at any time by:

• Adjusting your browser settings for cookies
• Unsubscribing from our emails
• Contacting us at ask@greener.im

Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

1. Direct Information Collection:

• Name and contact information
• Company details
• Address information
• Email address
• Phone number
• Message contents and attachments
• Account registration information

2. LinkedIn Lead Generation Data Collection: When you interact with our advertisements or lead generation forms on LinkedIn, we collect:

• Name and contact information
• Professional details
• Scheduling preferences for consultations
• Additional information provided through LinkedIn forms

3. Email Communications and Tracking: When we send you emails, we may use tracking technologies that collect:

• Email open data through small transparent images (pixels)
• Link click tracking information
• Time and date of interactions with our emails
• Device and email client information
• Location data (based on IP address)

4. Website Usage Data: We collect standard log file information including:

• Internet protocol (IP) addresses
• Browser type and version
• Internet Service Provider (ISP)
• Date and time stamps
• Referring/exit pages
• Number of clicks
• Navigation patterns

Tracking Technologies

1. Cookies Usage: Our website uses cookies and similar tracking technologies to track activity and store certain information. Types of cookies we use:

• Essential cookies: Required for basic website functionality
• Analytics cookies: To understand how visitors use our website
• Marketing cookies: To help us deliver more relevant advertising
• Email tracking cookies: To measure email campaign effectiveness

2. Additional Tracking Technologies: Besides cookies and email tracking, we may use:

• Web beacons
• Pixel tags
• Local storage
• Session tracking

You can control cookies through your browser settings. However, if you disable certain cookies, some parts of the website may not function properly.

How We Use Your Information
We use the collected information for:

• Providing, operating, and maintaining our website and services
• Improving, personalizing, and expanding our services
• Understanding and analyzing how you use our website
• Developing new products, services, features, and functionality
• Communicating with you for customer service, updates, and marketing
• Measuring email and marketing campaign effectiveness
• Finding and preventing fraud
• Scheduling and conducting free or paid consultations
• Following up on your inquiries

Third-Party Services

1. Email Service Providers: We use multiple email service providers including Google Workspace, Insightly, and SendGrid to send, track, and analyze our email communications. When we send you emails, these services may collect data about how you interact with our emails, including:

• When you open emails (using small transparent tracking pixels)
• Which links you click within emails
• Your email client and device information
• Geographic location (based on IP address)

Your data is processed according to the respective privacy policies of our service providers:

• Google Workspace: https://policies.google.com/privacy
• Insightly: https://www.insightly.com/privacy-policy/
• SendGrid: https://www.twilio.com/legal/privacy

These tracking technologies help us:

• Understand how our emails are performing
• Improve our communication effectiveness
• Provide more relevant content and timing
• Ensure proper delivery of important information

You can opt out of email tracking by:

• Disabling automatic image loading in your email client
• Using the unsubscribe link provided in our emails
• Contacting us directly to request minimal tracking

2. Scheduling Services: We use Calendly for scheduling consultations. When redirected to Calendly, your data handling will also be subject to Calendly's privacy policy (https://calendly.com/legal/privacy-notice).

3. Other Third-Party Services: We may use additional third-party service providers to help operate our business and the website or administer activities on our behalf. These parties are bound by confidentiality agreements and are restricted from using the information for any other purpose.

Opt-Out Options
You can opt out of various tracking methods:

1. Email Tracking:

• Disable images in your email client
• Contact us at ask@greener.im
• Click the unsubscribe link in our emails

2. Cookies:

• Adjust your browser cookie settings to control or disable cookies
• Contact us for more information about the cookies we use

GDPR Data Protection Rights
Under GDPR, you have the following rights:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to object to processing
• The right to data portability

If you make a request, we have one month to respond. Contact us to exercise these rights.

CCPA Privacy Rights
California consumers have the right to:

• Request disclosure of collected personal data
• Request deletion of personal data
• Opt-out of personal data sales
• Non-discrimination for exercising these rights

Children's Information
We do not knowingly collect Personal Identifiable Information from children under 13. If you believe your child has provided such information, contact us immediately for removal.

Contact Information
For any privacy-related questions or to exercise your rights, contact us at: ask@greener.im or using the contact form below

Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Last updated: 01.01.2025